Responsibilities:
1. Handle customer complaint with quick response and follow up corrective and preventive actions to ensure closure and enhance customer’s satisfaction. Customer relevant communications (PPAP, FAI, customer audit, etc.).
2. Perform process audit and follow up relative actions to maintain and optimize product quality control and assurance system. Optimize product design together with Engineering.
3. Take a leader role to realize quality excellent through promoting proactive culture to apply advanced quality tools & error proof concept in the whole product realization process. Continually improve quality operation procedures (i.e. NPI, Change Control).
4. Prepare final inspection WI & measurement device in time. Train inspectors, review the outgoing inspection to ensure the delivered parts to meet the specification of customer
5. Establish and maintain calibration for new equipment and other regular parts to make sure they are comply with procedure and customer requirements.
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