Title: Associate Product Manager
Location: Shanghai/ Shenzhen
System: Platform Services
Job Desc
Data Driven Product Decisions: Requires knowledge of: Product and feature analytics; Data analysis tools and techniques; Research for analysis activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends. To support data analytics for a product/feature. Supports data collection and evaluation within assigned areas (for example, acquisition cost, conversion rate, adoption, active users, feature usage, user churn, net promoter score, satisfaction, lifetime value).
Driving Customer/ Client Needs : Requires knowledge of: Customer and business problems; Design thinking; Dependencies and impacts On product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To understand critical customer needs and preferences. Continuously seeks and analyzes user feedback for product improvement. Identifies possible process improvements to reduce turnaround times and enhance customer experiences.
Product Roadmap and Development: Requires knowledge of: Product roadmap development techniques; Roadmap presentation; Roadmap features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product (MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm") To contribute to roadmaps for a feature/single product with guidance. Assists in identifying product requirements (PRD) and feature prioritization. Demonstrates awareness of backlog/priority tradeoffs and an ability to navigate through constraints. Supports product rollout and scaling.
Product Vision and Strategy: Requires knowledge of: Problem formulation and solutioning; Hypothesis framing; Business strategies; Business management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry, environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm" . To comprehend and solve simple customer problems/needs using the concept of First Principle. Supports of the identification of value creation and Lifetime Value of the product.
Demonstrates awareness of problem statements, hypotheses, and prototypes. Demonstrates awareness of assumption testing, validation approaches (for example, paper prototypes, mockups, POC), and the evaluation of results.
Influencing and Building Stakeholder Consensus : Requires knowledge of: Verbal/non-verbal behaviors ; Application and allocation of business communication styles/techniques in ambiguous and challenging situations; Situational awareness; Elements of Emotional Intelligence and Influencing Styles; Communication channels/mediums; Interpersonal skills and universal relationship building. To communicate in One-to-one/stakeholder meetings involving One-two teams. Proactively builds professional network. Articulates results/recommendations. Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development.
Technology Orientation: Requires knowledge of: Competitive technology landscapes; Existing portfolio of enterprise systems, technologies, services, and architecture; Common PaaS and IaaS technologies and environments; Software quality assurance methodologies, tools, processes, and checkpoints; Emerging technology and industry trends; Product and technology innovation. To demonstrate a basic understanding of privacy and security (InfoSec) policies and process. Demonstrates awareness of basic quality measures. Demonstrates a basic understanding of technology landscapes. Demonstrates awareness of enterprise technology/platform components. Demonstrates knowledge of market segments and technology trends.
In-Depth Domain Expertise : Requires knowledge of: Domain-specific methodologies, tools, and processes; Domain-specific products; Domainspecific best practices; Domain-specific market standards in product/platform architecture To demonstrate awareness of various principles, ways of working, and subdomain-specific terminologies. Compares the maturity of products, services, and processes within the subdomain with others in the industry. Identifies gaps across subdomains and reports gaps for potential innovation opportunities. Demonstrates awareness of new processes and automation techniques used within the domain across industries.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and ob
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance On applying these in executing business processes and practices.
Requirements:
Option 1: Bachelor’s degree in computer science, engineering, or related area and 3 years’ experience in product management.
Option 2: 5 years’ experience in product management or related area.
Preferred Qualifications
Master’s degree in computer science, engineering, business administration, or related area and 2 years’ experience as a product manager, ideally working On consumer-facing, large-scale,highly complex B2B/C products.
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