Solution Configuration Engineer

Job Summary

As part of the LL Global and/or Regional product team, the Solution Configuration Engineer is responsible to:
- For LL customer solutions develop and architect a detailed solution, including a Solution Configuration Document (SCD), which acts as the detailed aligned bridge between customer, the implementations & CX teams
- The Solution Configuration Engineer’s detailed solution design will be implemented by the Customer, the Maersk LL CIM team and executed by the CX teams

We Offer

Maersk is a global logistics industry leader, and working in the forefront with our large customer base gives a unique chance to make a significant difference Ｏn world trade & economy together with talented colleagues. We offer you a unique opportunity to be part of this journey and help us better serve our customers in future. In this role, you will have a high degree of personal responsibility and lots of opportunities to improve your industry knowledge, communication skill and commercial understanding – competencies which can be beneficial in any customer facing role and help you in your future career development. You will work in a culturally diverse, stimulating environment where you are surrounded by great colleagues, high energy and inspiring ideas.

Key Responsibilities

- As part of our Global Solutions team, you are working with and mentoring experienced colleagues to implement our solutions within customer projects, owning and managing the solution from initial design workshops until the customer signed off Ｏn the solution design
- Understand and connect customers’ existing business processes, org design and technology landscape to craft the detailed Maersk solution to create measurable business value
- Conduct and lead business and technical design workshops around our customers’ complex global Supply Chain processes to create highly scalable and sustainable solutions
- Synthesize customer’s business requirements to create clear and comprehensive use cases, functional design requirements and technical system requirements
- You are the key responsible to ensure that the customer is comfortable that the solution design addresses requirements
- Defining the overall integration architecture between different customer systems and the Maersk platforms in terms of functional data flow (data choreography)
- You Support Regional LL Product managers and Solution Engineers for Sales/Pre-Sales engagements for scoping and estimating solutions
- You Provide Solution oversight, and be an SME
- You support our implementation managers to manage scope against contract
- Perform fit gap analysis between Maersk LL product functionality and the client’s requirements
- Be a leader Ｏn a team of technical and business analysts and engineers, foster a productive team environment, leverage diverse views to encourage innovation, and mentor team members to ensure their success and growth
- Capture and share best practice knowledge among Maersk LL community
- Ensure the designed solution is translated and implemented
- Liaise with different Stakeholders in shaping the Product Roadmap
- Effort analysis and estimate the implementation effort

We Are Looking For

- 10 years working in Supply Chain-related or SaaS-related field in increasingly responsible roles including implementing complex solutions in an enterprise customer environment as a Sr Solution Architect/ Sr Business Analyst / Sr Supply Chain consultant
- Previous experience working with Procure to Pay processes, Vendor managed inventory, Transportation and logistics or related solutions
- Understanding of Supply Chain Management practices and knowledge of Supply Chain strategies and industry best practices
- Familiarity with SAP, Oracle and/or other ERP systems
- Strong analytical and problem-solving skills
- Bachelor’s degree in a technical or business field, Master’s degree a plus
- Previous experience implementing software using a software development lifecycle (SDLC) implementation model
- Excellent English communication (oral, written, presentation) and interpersonal skills.
- Ability to travel up to 25%
- Supply chain certification a plus