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业务交付主管(Service Delivery Supervisor)-历下 (职位编号:resou 8000-10000 收藏 投递简历
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业务交付主管(Service Delivery Supervisor)-历下 (职位编号:resou

8000-10000
山东-济南 | 3年以上经验 | 本科学历
五险一金 综合补贴
2022-12-24 更新 被浏览:
电话:0531****83703 请登录个人账号开放联系方式 登录个人
地址:齐鲁软件园(济南市高新区舜华路1000号) F2座五层507 (邮编:250101)
职位描述
招聘人数:1 人 到岗时间:不限 性别要求:不限性别 婚况要求:不限婚况

岗位职责:
1. Operation Management
1)Task Operation Management - Monitor each client team's AMP and OpEx related activity On the Supervisor Portal System; Coach and support the team to On-board new tasks and ensure client satisfaction.
2) Team Operation - Coach and support the client team's daily operation, regularly review business results; Optimize team operation.
3) Policy & Standard - Supervise and ensure the compliance of company policy and related projects. Follow ReSource Pro’s Information Security policies/guidelines, as well as the client’s security requirements, policies, and practices that are provided to ReSource Pro and information security requirements, while ensuring compliance within the team.
4) Innovation - Encourage a culture of Innovation, and ensure implementation of innovation ideas.
5) New Hire On-boarding - Plan resource needs; Assess the new hire and complete the new hire On-boarding process.
2. Talent Management
1) Talent Development - Coach and support the planning and implementation of each team member's individual development goal; Generate a team promotion plan and build a team pipeline.
2) Performance Management - Coach the planning and implementation of each team member's individual performance goal, and conduct regular performance feedback and evaluation; Manage bonus allocation and merit increase, and conduct related communication.
3) Daily Personnel Management - Handle special personnel cases.
4) Talent Engagement & Retention - Generate and implement an employee engagement & retention plan.
3. Client Management
1) Business Development - Explore business growth opportunities; Advance the transition and sales of new products.
2) Client Management - Plan and implement the Annual Plan of Client Growth and Management; Build and maintain the client relationship; Manage the team's routine reports.
3) New Client On-boarding - Plan and implement new client On-boarding; Build a team to serve the new client.


任职资格:
1. Bachelor degree or above
2. Minimum 3 years’ experience
3. Planning and Organizing
4. Continuous Improvement
5. Performance Coaching
6. Building Customer Loyalty
7. Gaining Commitment
8. Driving for Results

求职提醒:求职过程请勿缴纳费用,谨防诈骗!若信息不实请举报。
该公司的其他职位
会员等级
  • 服务业
  • 外资企业
  • 500-1000人
优创数据技术有限公司创立于2003年,是一家美国独资企业。公司总部位于纽约,在中国青岛市南、黄岛、济南、印度班加罗尔和美国林肯市设有五大全球业务中心。

截止2022年,优创数据在全球已拥有超过7,000名员工,为来自美国、加拿大和英国的超过1000家保险企业提供后台运营解决方案及服务,帮助欧美国家客户保险行业进行流程优化,实现利润增长。

在过去的十余年,优创数据保持年均25-30%的业务增长率,客户留存率则高达95%以上。随着公司快速发展,优创数据已成为中国境内对美保险战略服务领军企业。
公司官网:http://www.resourcepro.com


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