高级客户质量工程师

YOUR TASKS

• Timely processing of customer complaints according
  customer requirements (customer portals, 8D report, problem solving
  documentation, etc.). Creating risk analyses (FMEA) and initiate corrective
  measures with those responsible including effectiveness check

• Identification of quality and service problems and
  initiate corrective measures with those responsible including effectiveness
  check

• Maintenance/updating of the quality assurance plan for
  series production in alignment with manufacturing engineer / mechanical
  engineer (Control Plan, FMEA, Parts History List, etc.)

• Transferring the content of Control Plan into plant
  specific tools, assuring sufficient information of those responsible, checking
  correct application and reviewing/updating the Control Plan based on customer’s
  feedback, internal performance and risk assessment (e. g. P-FMEA)

• Carrying out assigned tasks according the product
  development process (PEP)

• Evaluation of internal and external change requests
  concerning quality aspects. Coordination of validation and release of
  initial-samples according customer requirements in series production

• Monitoring customer specific supplier evaluation (e.g.
  customer portals) and ensure data conformity with HELLA's data systems.
  Informing of those responsible in the case of critical situations and initiate
  measures

• Statistical evaluation of quality key performance
  indicators to identify possibilities of product optimization. Informing of
  those responsible and initiate measures

• Arrangement, coordination, monitoring of internal and
  external sorting and reworking activities in agreement with those
  responsibilities

• Planning and carrying out training concerning quality
  tools and procedures

• Involvement in external or carrying out internal audits

YOUR QUALIFICATIONS

• University Degree

• Job related experience more that 2 up to 3 years